2003/04 – 2005/06 SERVICE PLAN Ministry of Provincial Revenue

Consistency with Government Strategic Plan and Premier’s Letter to Ministers

Ministry Goals

• Maximize voluntary compliance whereby customers pay their obligations without requiring the Ministry to enforce payment.
• Collect outstanding amounts owed to government.
• Fair, efficient and equitable administration that meets customer needs.
• Continuous performance improvement and accountability.
• Highly skilled, motivated and innovative employees.

Government’s Priorities Related to the Ministry

By obtaining goals within the service plan, the Ministry will contribute to achieving British Columbia’s Government Strategic Plan. The Ministry’s stewardship of the province’s revenue system is an essential element in supporting four government priorities:

• A thriving private sector economy that creates high paying job opportunities
• Better services for children, families and First Nations
• The fastest growing technology industry in Canada
• Responsible, accountable management of public resources and tax dollars.

Ministry Objectives to Support Government Priorities

• Thriving private sector:
  • Reduced legislative and administrative requirements and streamlined procedures
• Better services:
  • Reducing overdue accounts receivable ratios and receipt of the revenue due to the government will allow the Province to better support social policy goals and objectives
• Technology:
  • Maximize use of new electronic technologies to facilitate ease of transactions
  • Establish an integrated, streamlined business and systems environment that enables consolidation of revenue management
• Accountability:
  • Cost-effective solutions and administration that support the receipt of revenues, collection of debt owed to government and sound internal financial management and reporting
  • Reduce key overdue accounts receivable ratios