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Purpose of the Ministry

The Ministry of Small Business and Revenue fosters a competitive environment for small business1 and investment in all regions of British Columbia, administers the province’s tax legislation, and provides a centre of excellence for revenue management. The Ministry leads the Regulatory Reform Initiative for government and supports provincial property assessment and review processes through accountability for BC Assessment.

Based on its mandate, the Ministry is committed to:

  • Providing excellence in customer service;
  • Working with other ministries, partners and the business community to support a business climate where small business has the opportunity to prosper;
  • Delivering fair, efficient and effective tax administration and revenue management processes;
  • Making it easier and faster for citizens and business to comply with regulations and access government programs and services; and
  • Providing policy and administrative support to ensure transparent, flexible, fair and equitable assessment and review services to British Columbian property owners.

Ministry programs and services are delivered by Ministry staff, BC Assessment, Property Assessment Appeal Board, Property Assessment Review Panels, Canada Revenue Agency, Canada Border Services Agency, Small Business BC and a private sector service provider. The Ministry’s primary customers are provincial taxpayers, the small business community, industry, and other ministries, local governments and services areas to whom the Ministry of Small Business and Revenue provides tax administration and revenue management services.

The Ministry maintains service quality and client-centred service delivery through formal mechanisms such as legislation, performance and service agreements, and a commitment to the fairness and service principles detailed in the Taxpayer Fairness and Service Code (4th Edition).

More detailed information about the Ministry’s core business areas, legislation and service code is available on the Ministry’s website; refer to the Hyperlinks to Additional Information at the end of this document.

1  See Appendix A for definitions of terms used in the Service Plan.
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