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•	Accountability Statement
•	Strategic Context and Core Businesses
•	Goals, Objectives, Strategies and Performance Measures
•	Local Government
•	Housing and Building
•	Safety and Standards
•	Culture, Heritage and Sport
•	2010 Olympic Bid and Community Initiatives
•	Aboriginal People
•	Immigration and Multiculturalism
•	Women's Issues
•	Child Care
•	Corporate Support
•	Consistency with Government Strategic Plan
•	Resource Summary
•	Deregulation
•	Summary of Related Planning Processes
•	Appendix A — Agencies, Boards and Commissions
•	Appendix B — Ministry Organization


•	Ministry of Community, Aboriginal and Women's Services Home
•	Budget 2003 Home

2003/04 – 2005/06 SERVICE PLAN
Ministry of Community, Aboriginal
and Women's Services

Summary of Related Planning Processes

Human Resource Management Plan (Summary)

Organizational Development Directions for the Ministry of Community, Aboriginal and Women’s Services

Learning and innovative organization
Proactive and visionary leadership
Flexible and motivating environment
Performance focused workplace
Effective people strategy
Progressive employer-employee relations

Major Projects

Description	Target	Output/Outcome
Human Resource Renewal	March 2004	Restructuring and consolidation of ministry operations complete. Staff are well positioned for future assignments. Succession and workforce plans are in place. Employee recognition programs reinforce ministry values. Employer/union relations within the ministry are maintained or enhanced.
Employee Development	December 2003	Available learning funds are aligned with ministry operational objectives. Employee performance and development plans are in place. Staff are aware of learning priorities. Employees are oriented to ministry and work unit objectives.
Internal Communications	March 2004	Employee awareness of ministry directions and opportunities to participate are maximized through use of multiple communication channels.

Information Resource Management Plan (Summary)

Information Management Directions for the Ministry of Community, Aboriginal and Women’s Services

Web-enabled service delivery
A focus on ‘One Corporate Way’
Fiscal restraint in operating and capital requirements
Common information technology architecture
Information accountability

Major Projects

Description

Target

Output/Outcome

Safety Engineering System

July 2004

• More effective monitoring and enforcement activities for safety inspectors through web business transactions, and digital document and work flow management.

Child Care Operating Fund

April 2004

• More effective and efficient funding process for licensed day care providers through digital documents, workflow, performance monitoring and an improved link to Corporate Accounting System.

• Parents will use the web to find licensed day care providers in their vicinity.