Hyperlinks to Additional Information

The following resources support the Ministry’s 2008/09 – 2010/11 Service Plan and are available at: www.eia.gov.bc.ca/sp/addinfo2008-09.pdf.

• Appendix 1: Services Map
• Appendix 2: Service Code and Organizational Values
• Appendix 3: Service Standards
• Appendix 4: Glossary of Terms
• Appendix 5: What Benefits Do Clients Retain When They Leave Income Assistance For Work?
• Appendix 6: Performance Measure Methodologies